Online Banking

db Online Banking

You are flexible and move around a lot. Deutsche Bank can adjust to your needs, allowing you to move around as freely as you want thanks to its Deutsche Bank Online Service. If you need to carry out operations from around the world, you can use the Deutsche Bank Online Service, which comprises two remote services: the telephone banking service and the internet banking service . These two channels offer you the chance to access a wide range of banking operations and moreover they are available in three languages: English, Spanish and German. You choose!

The advantages of the DB Online Service include:

  • Check the balance and transactions for your accounts and cards
  • Carry out national and international transfers, transfers between accounts, bill payments,etc.
  • Contract savings and investment products
  • Buy and sell shares in real time
  • You can also carry out international transfers online.
  • Servicio Alertas db: Receive a notification when there is movement on your accounts or credit cards, when you purchase or sell securities or for stock market updates.

At Deutsche Bank we use an advanced security system that allows you to view your accounts, conduct your banking and invest with total peace of mind.
Read through our security recommendations and find out through examples how to detect potential fraud situations.


Customer service:

Telephone Banking

By calling +34.93.366.51.01, you will be able to make any enquiries and conduct any transactions you like. Convenient whether you're using a landline or mobile phone.

Our advisers will be available from Monday to Saturday between 8 a.m. and 10 p.m. At all other times you will be able to make general enquiries through our interactive service.

You will always have a Deutsche Bank branch at hand wherever you are. What's more, all your enquiries will be dealt with in the language of your choice in the strictest confidence.

If you still haven't registered for the Deutsche Bank Online service, do so right away at any of our branches or Agentes Financieros or call +34.93.366.51.01.


Customer service:

"Mi Banco db" application

At Deutsche Bank we are continually innovating to offer you the best service possible. We are now pleased to inform you of the launch of the new app "Mi banco db" for tablets and smartphones. You will be able to use it to access:

  • Your most frequent banking enquiries and transactions, such as checking your current balance, transactions made through your account and cards, and the transfer of funds to Spain and Europe. 
  • A Deutsche Bank branch and ATM locator. 
  • Deutsche Bank's contact details so that you can clear up any queries or make any enquiries you may have.

A free service that will enable you to access the Online Banking service from your smartphone or tablet using an iOS or Android operating system. Available in Spanish, Catalan, English, German and French.

Download the app for free to your mobile device by clicking on the icon:


Watch the video that shows you how the new "Mi Banco db" app works:


Customer service: